Pier view of Heritage Park.
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Our Accessibility Statement

Heritage Park Hospitality (Elements Collection) is committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

To help us make the Element Collection website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

How are we doing?

We've worked hard on the Elements Collection website and believe we've achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.

If you enjoyed using the Kona Kai Resort website, or if you had trouble with any part of it, please get in touch. We'd like to hear from you in any of the following ways:


Property Accessibility


The lobby is not wheelchair accessible, but check-in can be completed without accessing the lobby (per request).
The beach and garden areas are not wheelchair accessible.
There is no designated handicapped parking spot on property.